What’s the proper term for being a hostage of a subpar product but cannot stop using it because of network effects (hard to message when others are not switching)?

Wapp for iPad is so bad that that’s the view I’m staring at the most.

https://video.twimg.com/ext_tw_video/1743606796160204800/pu/vid/avc1/922x558/J_uWAQaWVLiZVzBE.mp4?tag=12

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By far, it’s the service that I’ve been most persistent to abandon and avoid.

Vendor lock-in. The network effect isn't the problem. It's the fact that the vendor (app publisher) owns the protocol, your data and your social graph.