This is not true. You can connect an external wallet to zap with Primal.
Discussion
Yes, he was asking about that particular form
Looking at the original note, his goal is to be able to zap on Primal, but Primal's wallet is not available for Canada, and he wants to know if there is a way around it.
Your response made it seem like there is no way around it. Either use their wallet,giving them KYC info, or you're SOL.
That is not the case. The way around it is to use a NWC enabled wallet and connect it to Primal in the wallet settings.
Read what I wrote above about NWC 💪
Saw that. But it was only after OP proved he understood your reply exactly as I knew he would: