I think I’m about to have my first negative experience with a pleb founded product after 20 or so orders on NOSTR.
And couldn’t be more bullish on what’s clearly emerged as a quality bar on expectations.
I doubt this is intentional negligence but the consistent benchmark for quality customer experiences here is not to be trifled with. We are actively recruiting new people to the economy here one at a time.
There’s no room for anything less than the best when new people are coming here for the first time for food or staples. It has to be so good here that the game is clearly changed after one transaction.
This isn’t the Shopify nerf league where stripe will refund you if you bitch about the weather. Comsumers here are parting with sats. They expect best in class founders and products because they will put their reputation up after they put their sats up.
There are people who view lack of circular economy growth as an existential threat to Bitcoin. I’m one of them so I’m gonna be a psychopath about making it work.
It’s all good if you fuck up you just have to overcorrect publicly or you’re out of your mind if you think you’ll ever get another sat from me. It’s important to also call out publicly and kindly when a bar is not maintained.
It’s very easy to maintain this bar collectively and that’s why I’m so bullish on the circular economy here. Just don’t let a slippery slope even begin and we’ll win.