<3 haha yeah i realized that Laura Run figured it out last night going through the thread and the issue was already on the path to resolution. The "relationship issue" is the easiest excuse at least. Service keeps on being streamlined and outsourced at all the major corporations due to rising costs in service labor, and the consumer gets the short end of the deal. Human interaction is the only way, as jack just demonstrated.
It’s quite possible it was something simple like that, although they would have no real way of knowing that we were related since we have different last names. We don’t even care about the actual referral bonus, we really just wanted an answer as to what we might have done wrong in the process. Instead we were just dismissed, which left my daughter with a cynical viewpoint about Cash App. I’m not typically a person to raise a complaint about something so small, but it was just so frustrating in the moment. I’m fully prepared to accept that we did not complete the process correctly or the way we sent money back-and-forth did not qualify for a bonus, but without an explanation we aren’t sure what we did wrong. We probably messed something up ourselves, but it would be nice to know *what*. Either way, nostr:npub1sg6plzptd64u62a878hep2kev88swjh3tw00gjsfl8f237lmu63q0uf63m is looking into it and that’s more than good enough for me, however it turns out.
Discussion
Exactly! It had absolutely nothing to do with earning a few dollars. If nostr:npub1sg6plzptd64u62a878hep2kev88swjh3tw00gjsfl8f237lmu63q0uf63m‘s care and attention is any indication of the company as a whole then Cash App is exceptional! I probably did something wrong or disqualifying during the process, but not being told *what* I did wrong is frustrating. Being related would make some sense, although that seems like more of a semantics issue. Alternatively, one of the requirements is that a new account must send $5 within their first 14 days to earn the bonus, so I had my wife send some money to my daughter’s account and then had my daughter send that money to me to meet the requirement. It could be that doing something like that is not allowed. Or it could be that my daughter recently got a new phone number and used it to create her account, but perhaps someone else had previously used that number to create a Cash App. It could be a lot of things, the issue is just that I don’t know which one it actually was. But as I said, nostr:npub1sg6plzptd64u62a878hep2kev88swjh3tw00gjsfl8f237lmu63q0uf63m has been more than helpful! It’s funny how just a little bit of care from somebody who doesn’t have to give it can have such a meaningful impact on how you perceive things.