nostr:npub1v4tnlhutlqcsv0m60vd5ux6j83e5g5nmpj4dsv4pekyszzzaemnqd5w5q2 Worst part was they had local proxy servers where they preloaded their site. Then they under-sized the connections between headends so they were always saturated during peak hours. Of course the excuse was that customers were bypassing the proxy servers because techs told them to, or that the cable lines had noise, anything but the intercity lines.
nostr:npub1v4tnlhutlqcsv0m60vd5ux6j83e5g5nmpj4dsv4pekyszzzaemnqd5w5q2 Exite was a terrible company. When @home merged with them they insisted that cable company techs must install their lousy software (an internet explorer skin that locked down the default home page) and wouldn’t let us complete the job until we did. Then they wanted us to do a lengthy customer education session showing off the exite@home website. First thing we did was show the customer how to uninstall it.
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