Forever, I was thinking about this today. It’s why government refuses to upgrade systems and protocols for tasks can be delegated to technology, that removes a human being from that post & makes the process much faster and more efficient.
Hopefully this will change with the world superpower having a pro technology stances not only in the private sector but public too.
It’s a disservice to public servants because they don’t develop the skills that allow them to exit the system and seek or be offered better opportunities in the private sector.