As I thought I mentioned.... it's not about "controlling the situation". It's about responding to the question posed to her in the - and this is key - time/capacity allotted for quickly getting someone from the red carpet, to the film/event.
What I haven't understood your response to is what it's like to operate in a big city where communication is different in order to move things forward in a timely and orderly manner.
I'd love to see an example of what you're talking about in a similar situation if you happen to have one/dig one up.