I, hand to your preferred deity, took an "I can't get on the internet" call at an ISP where the cause was a power outage.
They were on a land line phone and their mind was blown that wired telephones didn't get their power from your household electric. Determined that since the phone and computer both get plugged into phone lines they should both work.
Yeah, I know. I've outed myself as being old as fuck before.
That's pretty hilarious.
I was actually an electrician once. Most people don't understand the differences between low and high voltage lines, which is fine. We can't all know everything. But maybe know a little to not be totally helpless 😂
I used to see all sorts of goofy shit. Especially on old houses where people would do what I called "straight pipe" an old breaker that kept tripping. Why update the panel and wiring for modern draw when you can just burn the fucking house down? Lol
How else are they supposed to find the next highest resistance component?
low voltage, your fingers are probably fine but your tongue isn't.
High voltage, do not touch this.
Good enough for explaining to idiots who only touch things in their house.
From personal experience, I wouldn't wish working as ISP support staff on my worst enemy. It's cruel and unusual punishment ðŸ˜
Yeah. I was told maybe I shouldn't come to work sober again by my boss. I'd rather work shovelling cow and horse shit again.
One thing I learned working ISP tech support is that 65% of people don't know that you can right click on the mouse. And once you show them it exists, they will ask you whether they should "regular click" or "right click" for the rest of the call. It's like they discovered a new world.
See also ctrl-c & ctrl-v.
I don't remember that. But I don't remember much thanks to the amount of substance abuse I engaged in at the time and number of years.
I do know I was homeless and unemployed shortly after my ISP stint and still refused to even consider jobs where I answered a phone and talked to end users.
NGL I smoked a lot of weed and drank when I worked those kind of jobs too. It goes hand in hand 😂
