One major pain point we've seen lately is users not understanding the mechanics of the mempool - frustration at transactions not clearing in fee spikes and when they are dropped out of the average mempool.

How can we better educate them?

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mempool.space integration?

Anyone with half a brain should be able to understand the basics just from looking at those visualizations.

We already display suggested rates from mempool.space and provide links to transactions on their website

I guess if a user could visualize where their tx sits in the "queue" they might get it. Together with visible options "speed up/bump fee" and "cancel (sweep tx funds)".

It's very simple, the absolute minimum amount you should pay in fees is between the purging price and the low priority price.

Right now, the absolute minimum fee is between 5.93 and 10 sat/vb.

It's all there on mempool.space.

You guys are awesome. Bitcoin is really complicated in general, not to mention it requires a base level of financial literacy. Any material or content explaing the transaction queue would be 👍

Phoenix now has a boost button where you can increase fee

Default rbf

I think you learn as you go. Provide the basic information…people learn best by experience. Set fees too low, it gets stuck, you wonder “will I ever get my transfer through/channel open etc.?!” Then it final goes through… if the fear or pain was enough, next time around, you increase the fee. If not, you go through the same thing again. Some toddles touch the hot stove once…some twice….some three times….some never learn. 🤙🏻

The Mempool is just a giant auction for limited blockspace...the ability to see "bids" and increase yours is an easy concept for even brand new users to "grok"

If you have any links to share I’d be eager to do some reading 🤙

Compare it to something they understand. Like maybe how you wait for a "cheque to clear". Or how it's a final settlement like gold transported to another bank's vault.

We have long since entered an era where people don’t read and follow directions properly. Having a live person giving directions to folks who need instruction is one of the ways that would help educate people.