Airlines battle surge in loyalty program fraud. Fraudsters exploit vulnerabilities in air miles and customer service systems. Loyalty fraud cases increased by 30% in 2022. Customer service scam involves impersonating airlines' customer service through fake phone numbers. Fraudsters trick victims into sharing banking information. Phishing websites are used to deceive victims into providing personal information. These activities cost airlines over $1 billion annually. Airlines must invest in fraud detection and prevention measures. Constant vigilance and proactive measures are crucial to protect against fraud. #loyaltyprogramfraud #airlinesecurity #cybercrime

https://www.infosecurity-magazine.com/news/airlines-battle-loyalty-program/