This is not rocket science..! Customer support agents using an AI tool to guide their conversations saw a nearly 14 percent increase in productivity, with 35 percent improvements for the lowest skilled and least experienced workers, and zero or small negative effects on the most experienced/most able workers

This is why we now have PlebAI-SDK (https://home.plebai.com/plebai-sdk)

Here's the link to the original article: https://www.nber.org/digest/20236/measuring-productivity-impact-generative-ai