Nostr Web Client

That’s right. And that’s why the latest person that joined is the one that should have more weight in shaping in the onboarding. Because it’s fresh in their head and they just experienced it.

We should resist the temptation of thinking for others. Doing user research is a trap (Apple famously did not any). We should instead do developer research: how do we enable more people to fix their own issues. Not everybody is a developer but every community has some developers that can relate their issues.

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Discussion

Melvin Carvalho 10mo ago

I went through the process of creating a new identity every day. Engaging on global. Understanding the pain points. The main thing is that it's really hard to get started on your social graph. There are also many bugs on most of the clients, for new users that dont get prioritized. They tend not to get fixed because few people are used to starting from zero. And that is very hard on nostr. But I think Nos is one of the clients that understands this and will do a great job of onboarding. Whenever I come across a nos user on the network, they are normally a pleasure to deal with.

Dame 10mo ago

That’s not true at all. Apple absolutely did despite what Jobs publicly claimed. Users do know what they want, designers know what users want. I wouldn’t ever trust a strict focus on developers that would be a crap experience for anything looking to scale globally. Many Open Source and or free software products/services suffers horribly from UI/UX largely because ids developer focused.

Xavier Damman 10mo ago

You are right on the poor UX/UI of projects made by developers only. That’s actually a great example of the fact that people cannot properly relate to people’s experience and needs outside of their own community.

Doing more user research can help but it won’t fundamentally change that. It’s just a patch on a broken IDE.

The real fix imho is to immerse yourself in the Environment in which the problem occurs. That way, you can either experience the issue directly yourself, or you have repeat interactions with people who do.

There is a massive difference between fixing something for someone that you will never meet again versus fixing something for someone who is part of your community and that you know will still be around next month.

That’s part of game theory. Very different outcome between one time encounters and repeat encounters.

Classic user research creates an artificial environment where there is limited repeat and emotional attachment to the people being interviewed. It’s a hack. It helps but it doesn’t resonate at the same frequency.