Atento call centers may have violated labor rights, Mexico says
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Spanish company Atento's call centers, which serve clients of bank BBVA, may have violated employees' labor rights, according to Mexican authorities. An investigation under the US-Mexico-Canada trade pact found evidence of actions by Atento that could have constituted a violation of labor rights. Atento has rehired several employees, paid out severance to others who were fired, and allowed labor rights workshops to be held. Atento has not yet provided a comment on the matter.