Anyone know how fix this on element? I lost my other device and need to reset it. But it won't let me with "can't find secret storage"...
Discussion
Got it! Had to go to the settings and remove all active sessions, then I was able to. Definitely a confusing flow...
Was about to tell you that. x)
Element's security and session settings are ordered and split weirdly. Recommendation: When you open the Security settings, read it from bottom to top; it starts to make a little more sense which keys go where and do what.
When in doubt, force-logout another device and log back in and do the verification dance again. Usually the fastest solution to things but not the most obvious...