Privacy policy hodlhodl
Information you provide us when using Hodlex Ltd Platform
Account Information. You provide your email and basic information (including a nickname and timezone) to create an account on accounts.hodlhodl.com. After account creation, you may also add other information to your account, such as a profile picture and information about yourself.
Trading Information. Trading information includes information relating to your trades, created advertisements, the value of your trades in terms of both cryptocurrency and fiat, Bitcoin addresses, the price of the cryptocurrency, the currency used, the timestamps that the trades took place, the chat logs of the trade, nicknames of both buyer and seller, the payment method, a record of initiated trades, trade IDs, merchant invoice information (if exists) and other information (if exists).
Communication Information. Communication information relates to communications. Any communication you have with us may be stored and analyzed, this includes information created through using our Platform, including all communications during a trade with other users and file attachments, communications with customer support, which may happen through support tickets, emails, or the dispute resolution process, or any other communication channel, including all messages and communications with our customer support.
Information relating to user identity and payment details. In case of a dispute, you will be obliged to provide us with your ID and account statements etc., which may be required for dispute resolution. The user is also free to verify his or her self on an entirely voluntary basis. The term ID may include: full name, date of birth, country (country of residence and citizenship), and other information. Mandatory ID verification may also take place if we suspect abuse of our Platform such as criminal activity, money laundering or fraud.
