Does anyone else here use swan bitcoin to DCA? Do you know what’s going on with the company? They paused my purchase plan and I can’t restart it

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I would buy from a company that doesn't offer so many different services.

It's weird because a lot of people are for Swan. But I hear a lot of complaints about Swan kind of weird.

I really liked the free education the company provides and the have some of the best people in the space supporting them. Idk if I continue to have issues I may leave .

There's a period of time where some services are on hold as they transition from Prime Trust to a different set of custodians (BitGo and Fortress). You should have gotten an email. Services should be restored May 30

Ya I heard that as well. I got another message saying because of policy changes in my state (CA). If they don’t start my plan up within the next few days I may stuck with River

You should have recieved an email. They're moving custodians from Prime Trust to Fortress Trust. From what I can tell it's a good thing, but check it out.

https://link.swanbitcoin.com/v/ODc1LVhLUS02MzQAAAGMA9l3KkW56iQ3z3p9CHctexsep8RGGflKAwJbCfFy67ZraVAPKrvHkeD_bUpmKr8hRGFgsfM=

I don’t know shit first of all. But River seems to have their stuff together a little bit more. Worth checking out

Ya I switched to river for the time being. I like Swan but idk if I want to stay. I had an issue with them a few weeks ago where transactions got reversed