We're back online!
RCA: Incognet's dedicated server panel license expired *while* we were installing a new OS on the relay after multiple years of running Debian. So I was unable to restore the server when I accidentally installed an EFI bootloader instead a BIOS bootloader. Woof. On top of that, I thought it was such an unlikely coincidence that I opened a case about it with only "Medium" priority, thinking if the NOC got to it within a day or two it'd be fine. After five days of no response (the promised support response time for Incognet is 1-5 days) I escalated to high priority and the issue got promptly resolved. So I take full responsibility for the downtime. Sorry folks!
I used to work in a data center NOC support, so I remember all too well how whiny support tickets can seem. That's why I try to avoid that tone and try to be generous with my patience when I (very rarely) actually need to bother NOC for technical support. In most cases I can self-service my way out of problems - this time was one of those rare exceptions.
More to come later about what's next for bitcoiner.social. Onward and upward. 🫡