good UX isn’t created, it’s discovered

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same goes with programming, you don’t get it right the first time, but that whole process of failing & rebuilding is just part of development.

Few understand this

Few is correct. What’s even more rare is knowledge of HOW to discover. Most companies spend WAY too much time and money doing it like cavemen. #1 reason most tech companies waste & fail! 10x innovation rate is simple if you know what you’re doing.