Customer loyalty is hard to gain, hard to measure and even harder to maintain.
That is why I like this post by nostr:npub1h2gg3wqf5c96u6v4uauup47myxrfx60t2608qqvszw6pqnktajcq4qqkw6 sharing "6 killer questions" to gain information on how to improve your sales/landing page.
nostr:npub1funq0ywh32faz0sf7xt97japu8uk687tsysj8gndj4ehe825sq4s70gs0p post: https://bolt.fun/story/best-customer-research-questions--1526
On top of these six questions, I would also add what Fred Reichheld calls the "ultimate question":
How likely are you to recommend our [product, service, business name, brand] to others? #NetPromoterScore
Are there any other questions we should be asking???