The saga continues...

BBC Stage 2 ECU Complaint Submitted (Ref: CAS-7858989-Z7B7B5):

Following the email on 4 December 2024 confirming that Stage 1 of the BBC complaints process had concluded, I began the Stage 2 ECU escalation on 12 December 2024.

12 December 24: The link provided on 4 December 2024 to escalate the complaint to stage 2 was broken. Called 0370 010 0222 for assistance and was told a new link would be issued.

16 December 24: Received a working link. BBC guidance states a 1,000-word limit, but the form only allows 5,000 characters—requiring heavy condensing of the complaint. The submission failed twice due to errors but succeeded on the third attempt.

The ECU aims to respond within 20 working days (or 35 working days for more complex cases, which this may fall into).

nostr:note1wcuny5z073yaak6rf2x7naeam29ux2q6uprcxv022epa2y320cxqpp82jm