Replying to Avatar joe

nostr:npub1az9xj85cmxv8e9j9y80lvqp97crsqdu2fpu3srwthd99qfu9qsgstam8y8 I know someone that ordered a coldcard a month ago and still doesn't have it. Showed in stock during order, and after order got a confirmation that it would ship in 4-7 business days. Contacted them today to find out wtf is going on and they said will ship next week.

Last time I suggest a coldcard. Really bad service. Should not show in stock if you are backordered, and when you can't fulfill a self set obligation you need to contact the customer not wait on them to contact you.

Hey Joe. I can understand your frustration and apologies for the delay. We have a high volume of orders currently and we're shipping them out as fast as possible. I will personally check on this order for you. Shoot me a DM with your 16-digit invoice ID and I will do what I can to get this order sped up.

Reply to this note

Please Login to reply.

Discussion

No replies yet.