Test in production šŸ˜…

If you want to test a specific flow provide the task, don’t provide further instruction, and observe and take notew silently in pain until you get it right.

Designer and product/customer person should be there.

If resource constrained startup does not have dedicated folk in these roles, make sure the front end dev is there.

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Don’t be afraid to ask for beta testers from your customers. Many are not beta testers, and there can be a small subset of folks who will help in exchange for something of value.

ā€œtake notes silently in painā€ šŸ˜†

Your app is like a puzzle you know the solution to, but other people have to figure it out for the first time.