The preface to The Screwtape Letters:

“I live in a Managerial Age, in a world of “Admin.” The greatest evil is not done in those sordid ‘dens of crime’ that Dickens loved to paint. It is not done even in concentration camps and labour camps. In those we see its final result. But it is conceived and ordered (moved, seconded, and minuted) in clean, carpeted, warmed, and well-lighted offices, by quiet men with white collars and cut finger nails and smooth-shaven cheeks who do not need to raise their voice. Hence, naturally enough, my symbol for Hell is something like the bureaucracy of a police state or the offices of a thoroughly nasty business concern.”