I'm finally getting a replacement order (free of charge) for my dogs medication that was lost in transit. Took me days of arguing my point that I shouldn't have to repay $400 for an error that somebody else made. So that's nice. I'm still out $300 from being ripped off on the Lenovo, that's not so nice. I could really use that back so I can at least pick up a cheap laptop for the time being. My luck lately has been the worst.