https://decrypt.co/140317/ledger-crypto-wallet-under-fire-over-seed-phrase-recovery-service

The fact that this is even technically possible is a problem. People bought the device BECAUSE they thought that was impossible. It doesn’t matter if this service is optional or not to many (I’d guess most) customers.

Please consider options where the source code is made public, e.g. Coldcard or Trezor.