High quality customer interviews are a superpower for figuring out which features to build and which to kill. I've conducted hundreds over the years, working toward product-market fit.

tl;dr When you ask the right questions, body language tells you what matters most. Transcripts tell you the rest.

Here's a complete LLM prompt framework to get started, created from my real-world usage, including the exact interview script I follow.

https://github.com/shawnyeager/customer-interview-metaanalysis

The bare-bones MVP is that you clone this repo, point your LLM at a directory of transcripts, and tell it to go.

===

Free idea: build a lightweight version of this, but on freedom tech.

https://www.aha.io/discovery/overview

Potential components:

nostr:nprofile1qydhwumn8ghj7emvv4shxmmwv96x7u3wv3jhvtmjv4kxz7gpz4mhxue69uhhyetvv9ujumt0wd68ytnsw43qqgrcrg2jwp2lwnqlwq3s7ypcgcymx32glz4k5znv4f6qykp8l876u5t77atk Shakespeare

+ jitsi for video

+ blossom for video storage (encrypted?)

+ nostr:nprofile1qyxhwumn8ghj7mn0wvhxcmmvqydhwumn8ghj7mn0wd68ytnzd96xxmmfdecxcetzwvhxgegqyz9lv2dn65v6p79g8yqn0fz9cr4j7hetf28dwy23m6ycq50gqph3xc9yvfs or nostr:nprofile1qyjhwumn8ghj7en9v4j8xtnwdaehgu3wvfskuep0dakku62ltamx2mn5w4ex2ucpxpmhxue69uhkjarrdpuj6em0d3jx2mnjdajz6en4wf3k7mn5dphhq6rpva6hxtnnvdshyctz9e5k6tcqyp7u8zl8y8yfa87nstgj2405t2shal4rez0fzvxgrseq7k60gsrx6zeuh5t for post-interview transcription and—most importantly—patterns and insights from a campaign of interviews

Reply to this note

Please Login to reply.

Discussion

Jitsi is pretty solid.

WebRTC is Open Source.

The recording aspect gets trickier with involving Stun/Turn servers (I forget exactly… been a while since I looked at it).

Thanks. Way over my pay grade, but sounds promising. 👌🏻

You did comp sci no?

I did. Long ago.

Then ain’t know thang 😀

Cool idea what you proposed either way!

Cheers. I grok the concepts. Just not deep in the details. 😀

For sure!!! 🤙

Can't wait to start interviewing again for our app. I've done dozens of these for multiple businesses, always loved it

Yes! They're fascinating conversations and invaluable.