Navigating the Challenges of AI in the Workplace and Recruitment in Canada: Opportunities and Concerns
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A recent study highlighted the growing use of emotion-tracking AI in the workplace, with over 50% of large employers in the U.S. utilizing this technology to infer employees' internal states. The practice of using emotion AI has seen significant growth during the COVID-19 pandemic. However, scholars have raised concerns about the scientific validity of emotion AI and its potential for bias and discrimination .
The study found that 32% of respondents reported experiencing or expecting no benefit from the use of emotion AI in their workplace. Workers expressed concerns about the potential harm to their well-being and privacy, as well as the possibility of bias and mental health stigma. There are also concerns about unjust employment decisions that may be influenced by emotion AI. Despite cl...
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