Nah. It was lame.

I sent Matt Groening a letter asking about the rivals evil twins at the end of one episode. Like a doppelganger Bart and Lisa. I asked where they went and why they don't come back for more stuff.

I got back a generic letter from "the Simpsons" with a Maggie printed on the top corner and a empty couch at the bottom that said they're a very busy team and they thank me for my interest and here's a set of general faq that fans tend to ask. And it was like 10 generic questions answered like where is Springfield no one knows. But none of them were my question.

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That is lame. It’s like several bad customer service experiences I’ve had.

Right? Like at least make me not feel generic