Communication techniques that can help during unpleasant arguments;

- When someone apologizes to you, respond with 'thank you' or 'I appreciate it' instead of 'it's ok'. This can help avoid repeating the same mistake.

- If someone raises their voice while speaking to you, ask them if they're going through a rough time.

- When someone tries to bully you, laughing can embarrass them.

- If you see two people arguing, eating something while looking at them may cause them to stop.

- If you want someone to stop talking but can't ask them to, drop something on the floor. While you bend down to pick it up, they may stop talking.

- Always smile