These are hard problems to control for, especially with limited information in a P2P network! Feedback is greatly appreciated, as always.
Our primary focus is growing the market and the lightning network. With additional demand for lightning channels, we should see higher quality providers emerge to reap the rewards of high quality service. Without demand growth, we'll focus to breaking down other barriers to participation in lightning. If cheaper, faster, global payments aren't enough of a reward, something else must be holding back participation.
Our core belief is that market forces will drive network improvements and we want our tools to support that to the maximum extent possible.