**Expanded Human Resources Strategy for Boaz Trading PLC**

Boaz Trading PLC’s human capital plan prioritizes talent development, cultural alignment, and operational efficiency. Below is a detailed breakdown of the team structure, training programs, and employee engagement strategies:

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### **1. Team Structure & Roles**

**Total Employees**: 15 (Year 1)

**Departmental Allocation**:

1. **Design & Production (5 Employees)**:

- **Lead Designer**: Oversees fusion of Ethiopian heritage with global trends.

- **Textile Technologist**: Manages fabric quality and sustainability certifications.

- **Pattern Makers (2)**: Translate designs into production-ready templates.

- **Artisan Coordinator**: Liaises with local weavers and embroiderers.

2. **Sales & Marketing (5 Employees)**:

- **Retail Manager**: Manages Addis flagship store and pop-up events.

- **E-Commerce Specialist**: Runs Shopify/Amazon platforms and TeleBirr integration.

- **Social Media Coordinator**: Executes TikTok/Instagram campaigns.

- **Sales Associates (2)**: Handle in-store and festival sales.

3. **Logistics & Operations (5 Employees)**:

- **Supply Chain Manager**: Coordinates with Hawassa Industrial Park and Djibouti port.

- **Inventory Controller**: Manages stock levels using ERP software.

- **Quality Assurance Officer**: Ensures compliance with AGOA standards.

- **Delivery Coordinators (2)**: Oversee last-mile logistics via ZayRide partnerships.

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### **2. Recruitment & Talent Sourcing**

- **Local Designers**: Recruit from **EiTEX (Bahir Dar University)** and **Addis Ababa University’s School of Fine Arts**.

- **Sales Staff**: Target bilingual candidates (Amharic/English) with retail experience in Bole/Kazanchis districts.

- **Logistics**: Hire from Ethiopia’s **Ride Alliance** (former ride-hailing drivers) for delivery expertise.

**Recruitment Channels**:

- **Job Fairs**: Partner with **Ethiopian Women in Manufacturing** for gender-balanced hiring.

- **Internship Programs**: Offer 3-month internships to EiTEX students, with 70% conversion to full-time roles.

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### **3. Training & Development**

**A. Partnerships with Ethiopian Fashion Institutes**:

- **EiTEX Collaboration**:

- **Curriculum Input**: Co-develop a “Modern Ethiopian Design” course, integrating Boaz’s design philosophy.

- **Guest Lectures**: Lead designers teach monthly classes on cultural storytelling through apparel.

- **Arba Minch University**:

- **Workshops**: Host sustainable dyeing techniques sessions for artisans.

**B. On-the-Job Training**:

- **Technical Skills**: ERP software (Odoo) for logistics staff; Adobe Illustrator upskilling for designers.

- **Soft Skills**: Customer service training for sales teams by **Ethiopian Hospitality Institute**.

**C. Certifications**:

- **GOTS Compliance**: Fund certifications for 100% of production staff.

- **Fair Trade Training**: Partner with **Fair Trade Africa** for ethical sourcing workshops.

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### **4. Employee Retention & Engagement**

- **Competitive Compensation**:

- **Salaries**: 15–20% above market rates (e.g., designers: 12,000 ETB/month vs. industry avg. 10,000 ETB).

- **Performance Bonuses**: 10% of monthly salary for hitting sales/quality targets.

- **Career Growth**:

- **Promotion Pathways**: Sales associates → Store managers; Pattern makers → Lead designers.

- **Cross-Department Rotations**: Logistics staff train in design for holistic understanding.

- **Cultural Alignment**:

- **Heritage Days**: Monthly team visits to Lalibela or Harar for design inspiration.

- **Profit Sharing**: Allocate 5% of net profits to employee bonuses.

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### **5. Compliance & Ethics**

- **Labor Laws**: Adhere to Ethiopia’s **Labour Proclamation No. 1156/2019** (max 48-hour workweek, overtime pay).

- **Diversity**: Achieve 50% female representation across teams, prioritizing women from cotton-farming communities.

- **Health & Safety**: Equip Hawassa facility with ergonomic tools and air quality monitors.

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### **6. Performance Management**

- **KPIs by Role**:

| **Role** | **KPIs** |

|-------------------------|-------------------------------------------|

| Lead Designer | 4+ culturally themed collections/year |

| Retail Manager | 80%+ sell-through rate quarterly |

| Supply Chain Manager | 95% on-time delivery rate |

- **Reviews**: Quarterly 360-degree feedback sessions with EiTEX mentors.

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### **7. Challenges & Mitigation**

- **Skill Gaps**: Address via EiTEX partnerships and subsidized Coursera courses.

- **Attrition**: Offer retention bonuses (5% of annual salary for 2-year commitments).

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By investing in local talent and fostering a culture of innovation and heritage, Boaz Trading PLC ensures a motivated workforce capable of scaling Ethiopia’s next iconic brand.

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