Probably those shares you found left the payout window. This window is usually 6 hours. You get paid for the shares you found in the window, only if the pool mines a block.

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But why would that make it go back to 0 shares with 85% effort?

Where did the 5 shares even come from? It got 1 share in over 24 hours, I don't think it found 4 more before crashing

Still wonder what was wrong, but it's working now 🤙