And you're unwilling to take it to their (very active and helpful) support chat with their devs.

I'm not saying I wouldn't be frustrated too, or that I don't understand not wanting Telegram. I just think you're being unreasonably hostile.

I had a similar issue with a lightning wallet closing channels on me. I reached out eventually and they did give me instructions for recovering the funds I thought were gone forever.

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When OTHER competing wallet devs are more interested in helping me on a public forum than the devs in question, I'm fully ok with coming off as an overly hostile individual. I will not download telegram for support when they post here yet refuse to respond or offer support publicly. Transparency should be highly valued by all of us here and this is a major red flag for me.