try doing it on a VPN to another region. are you in the US?
the nostr:npub12vkcxr0luzwp8e673v29eqjhrr7p9vqq8asav85swaepclllj09sylpugg wallet itself is amazingly great and may be the best experience there is, but I can’t onboard anyone to it anymore. I wish I could. everyone who signs up now receives an “Our apologies, we are not able to activate your Primal Wallet based on the information you provided” email
Discussion
works fine for me since I created the wallet over a year ago but friends in the US in all different locations get that same email response