This article does good to explain something I've been thinking about a lot lately. It can essentially be summed as "Enshitification sucks", but I have a deep feeling that software isn't built to serve actual humans anymore.

It's another reason I'm not super bullish on using AI to build products. It will all converge on most common design patterns, which are becoming increasingly useless to humans. I want software that isn't meant to manipulate me and my behavior, but that serves me in a way that meaningfully improves my life.

https://rakhim.exotext.com/but-what-if-i-really-want-a-faster-horse