Why Customers Leave Platforms — and How to Retain Them https://hbr.org/2023/08/why-customers-leave-platforms-and-how-to-retain-them?utm_source=dlvr.it&utm_medium=mastodon #DigitalTransformation
Why Customers Leave Platforms — and How to Retain Them https://hbr.org/2023/08/why-customers-leave-platforms-and-how-to-retain-them?utm_source=dlvr.it&utm_medium=mastodon #DigitalTransformation
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