“For detecting physical attacks outside of customer action, we have multiple triggers, such as a duress PIN being used or the integrated node going offline, and other duress heuristics, with eventual integration with cameras, door sensors, drones, etc.

Any of these triggers results in our monitoring team making a phone call to the customer and checking for a verbal password. If we can't reach them, or the incorrect verbal password is given, we contact emergency services by routing encrypted location data over an API using TLS, which terminates in a server TEE such that the location data is never exposed to Vora, which can be verified by users with remote attestation prior to providing the encrypted location data to the TEE.”