I think he may have had the extension installed for a while and not used it. It had a default key in the configuration, and I walked him through how to replace it with his real key.
Discussion
Ah makes sense. Possible
His other question is one a lot of people have:
“I thought Alby was a wallet.”
This launched a 10 minute conversation about self custody and Lightning. It’s no wonder new users are perplexed.
Yeah we struggle with it a lot. That’s why I wrote this:
https://blog.getalby.com/alby-product-ecosystem-explained/
When you products are too powerful it’s hard to harness them sometimes 😅
Some additional efforts are in the pipeline to resolve that including new branding and landing page