I will never understand managers that don’t invest their time into training their team. I will also never understand a manager who gets angry with someone who makes a mistake. We are all human so we all make mistakes.
Mistakes should be seen as learning/training opportunities. Working gently through a mistake with someone empowers them for the future.
If you yell at people they are more likely to hide their mistake rather than own it and want to correct it.
Constructive compassionate criticism wins the day 💜