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Replying to Avatar crrdlx

Yesterday my wife and I drove two hours to go to an ebike shop where she bought a bike a few years ago. The bike has been good, for the most part, but the battery and electronic issues have been a headache.

1. The battery went kaput about 2 years ago. We take it back, it was still under warranty so they replaced it. Okay.

2. Happens a second time. It was a circuitry issue that "happens sometimes, rarely, but sometimes." After fussing, they replace it.

3. My wife had a total tune-up. On the first ride, and error code emerges, the bike goes dead.

Yesterday, back once again. They swear the battery is okay (I have my doubts) but $100 for them to check the codes and such. Ridiculous!

We did get a pretty late afternoon at a park on the way home, so all is good.

https://cdn.nostrcheck.me/005bc4de41cfcb580f71cad6ae8909a976568633a4f6a93c6b7fd5bfef11e1a2/5d5f1f9eaf361a99ff976fe8733249bdc83ba6d57c3f6328223508b64e37b5b9.webp

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Buzz 4mo ago

If a product is under warranty, all problems with it that are not intentionally caused by the buyer should be repaired, or the product itself replaced, without the buyer giving any amount of money for the trouble.

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