I'm at a crossroads myself. I'm putting in my 2 wk notice tomorrow at a job that offers health benefits for me and hubs, to take a job that pays a lot less where I have to spend a lot more to buy our own insurance, as they don't offer benefits.

But it's either that, or die on my desk while on the phone taking the abuse I have been taking.

The most abusive folks are the ones who DON'T intend to be.

They're just in such horrible circumstances and they're physically suffering because their medicare plan denied them lifesaving treatment.

So I have to prioritize the types of stresses I can handle:

Financial, or the fact that I can't save any of my callers?

You have to balance what you want to do and what you have to do so you can find what you need to do.