Had a buyer send me a series of lowball offers until one finally auto-accepted at my threshold. Right after, they asked for a refund, saying they hadn’t noticed the condition.

The listing had 12 photos and a detailed description, all of which showed the card accurately. They messaged asking if I’d split the difference or take a return. My reply was simple: I gave them a full refund, while also pointing out that the description and photos clearly represented the card — it just seems our definitions of “lightly played” differ.

In the end, it’s easier to move forward cleanly. But this reinforced for me the importance of clear listings and standing by them.

Additionally, I removed the ability for offers.