This is also “The Service Profit Chain”. Having worked for Gary Loveman, I was blessed to learn this and put it into action as a Exec Casino Host for Harrahs.
"Alight-commissioned research conducted by the Josh Bersin Company revealed that employee well-being boosts financial performance, and organizations leveraging the right employee experience strategies are twice as likely to outperform their peers financially, more than five times as likely to have lower annual health care claim costs, and do three times better at engaging and retaining employees."
Read this story from "Fortune" for free without being tracked.
https://read.distractionfree.site/fortune/2023/12/21/commentary-ceoi-alight/
#InternationalWorkforce #USBureau #Alight #CEO
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