"Buttigieg has responded to each of these calamities in the spirit of crisis management, prioritizing the offering of soothing public relations messages over trying to find the root causes of problems. He seems to think his main job is to assure the American people that the system is in good working order rather than preventing repeated calamities. In the case of the Southwest Airlines meltdown, it took political pressure from lawmakers and the media to force Buttigieg to both investigate the company’s actions and impose a hefty fine of $140 million. With the Norfolk Southern train derailment, Buttigieg’s initial response was to again drag his feet and insist he had little power to act. Buttigieg later acknowledged that his diffident response and slowness to go to East Palestine was the wrong approach—if only in public relations terms."

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