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Pickle Dan 🥒 1y ago

Can someone tell me why Bitkey app is "Unable to reach Bitkey services" and how to fix it? #AskNostr #Bitcoin

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MeredithAnne 1y ago

Hang tight

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jurvis 1y ago

Hey Dan! Thank you for making us aware. What does the screen show when you tap the little info icon?

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Pickle Dan 🥒 1y ago

Thanks for reaching out.

This is what I'm seeing when I tap on the info icon:

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jurvis 1y ago

thanks! That’s super helpful. Is the issue fixed for you now?

If not, would you mind sending us a support ticket from the App? The place to do it is in Settings > Support > Contact Us.

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Pickle Dan 🥒 1y ago

I'm still having this issue.

I am unable to do this.

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jurvis 1y ago

Hi Dan! Just following up here. Would you happen to be using the Emergency Access version of the app from GitHub?

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Pickle Dan 🥒 1y ago

No. I downloaded it from the Google Play store. I even uninstalled and then redownloaded it this weekend. The same problem is occurring.