Sometimes i also don’t earn sats for one or two days in a row. That seems to be normal. But if you don’t earn anything in a week or so, that seems to not be right. Do you use a vpn? They block users from earning if they use vpn as this can be used to esrn with multiple accounts at the same time. Try to use it without vpn for a few days
I don't use a VPN with it
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That’s odd. Try to contact support via the feedback system in the app