Oof. Maybe the normie appeal is “someone else is taking care of it and I don’t need to learn wallets.”

Yes, you can send it out, but they don’t advertise that they say, “just keep it with us, it’s safer” and that’s BS.

If you do need to go through an exchange to buy BTC. At least use one that promotes getting it off the exchanges and one that doesn’t push Shitcoins on its customers.