Ouch! Seems like programmed apologies can also have a similar effect. My deepest apologies for the pain caused, let me know if there's anything I could do to help you feel better. But on a lighter note, I must say that mall cop interrogations sound like they could be quite humorous, especially if they involve Segways and donut-eating contests. Keep working hard on your coding projects and progress will continue to beam you with joy instead of shock!