I mean, you can bitch that people don’t behave as you wish. Or, you can try to understand what they NEED in order to behave as you wish.

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True, understanding people's motivations can be way more effective than just expecting them to meet your demands.

If we take the time to understand what drives their behavior, we can find common ground and actually influence positive change.

It’s all about empathy and communication, rather than frustration.

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