Hi we shared our customer support contact with you previously and asked that you reach out there whenever you experience an issue. It looks like all your other transactions have gone smoothly, aside from this one.

It’s disappointing to see you jump straight to public accusations without first reaching out to our support team especially when you haven’t contacted us through any official channels. If you’re genuinely seeking a resolution, we’re always here to help. Otherwise, the intention behind your message feels more like an attempt to mislead others, which is unfortunate.

Regardless, we’re still happy to look into the issue if you change your mind and decide to reach out through the proper support channels.